Intake Process & Referral

New Roads Therapeutic Recovery Community is a positive, peer-led treatment environment that encourages appropriate behaviour through reinforcement and accountability. The practice and rehearsal of appropriate social interaction and interpersonal skills within a safe, supportive atmosphere allows residents to discover new attitudes, values, and ultimately a new way of life.

Eligibility Criteria

  • Men or Women who are 19 years of age or older
  • Voluntary admission
  • Moderate to Severe Substance Use
  • Highly motivated to make a positive change in their life, committing to a minimum 9 months and maximum of 24 months of treatment
  • Able to participate in the New Roads Programs, (i.e., psychiatrically stable, cognitively and physically able to participate in group therapy, education sessions, and work as therapy)
  • New Roads welcomes applicants who have experienced homelessness and have interacted with the Criminal Justice System.
  • You’ve read the Women’s Resident Handbook or Men’s Resident Handbook

We accept referrals through the following sources

  • MHSU/ Island Health
  • BC Corrections
  • Community organizations (such as Our Place, Umbrella)
  • Self-referral

The referral process is as follows

    1. Intake/Discharge Coordinator will receive a referral form.
    2. Intake/Discharge Coordinator will make an appointment to conduct a screening and assessment to determine treatment readiness.
    3. Once Applicant is accepted for entry to the program, the New Roads staff will help organize and facilitate transportation and ensure a seamless transition into New Roads.

Please note: All applicants need to be detoxed prior to intake. The Intake/Discharge Coordinator will provide guidance and support through the detox process.

Men’s Intake & Discharge Coordinator

Phone: 250-940-5084

Email: treatment@ourplacesociety.com

Women’s Intake & Discharge Coordinator

Phone: 250-940-5080 Local 4729

Email: treatment@ourplacesociety.com